SHIPPING OUTSIDE EU & UK

Delivery costs for rest of the world are on average between €30 and €80 (view table for reference), and are calculated at checkout based on your address and the size and weight of your rug(s).

RETURNS

Your rug is handmade exclusively for you, therefore all orders are final and we cannot accept returns. We keep a close eye on quality and consistency. Our rugs are dyed and woven by hand from unprocessed raw jute, therefore small imperfections or irregularities are part of the natural beauty of your one-of-a-kind rug. Please be mindful that the size, shape and colour of your rug are correct before placing your final order. We’re here to help.

IN CASE OF DRAMA

We hope your new rug exceeds your expectations, but if for whatever reason your rug arrives damaged or faulty, please let us know so we can make it right. If this is the case, please contact us within 7 days from delivery via hello@bodemrugs.com

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